1. What is CRM and why is it important?

CRM (Customer Relationship Management) is a system that helps businesses manage interactions with customers. From collecting customer information, managing sales opportunities, to after-sales care, CRM plays an important role in building long-term relationships and growing revenue.

2. Luklak: More than a CRM

While traditional CRM software focuses primarily on managing customer information and sales processes, Luklak offers a more comprehensive view. With Luklak, you can not only manage customers but also automate processes, personalize customer experiences, and make data-driven business decisions.

5 reasons why Luklak is the top choice:

2.1. Comprehensive Marketing

• Detailed performance tracking: Accurately measure the conversion rate of each marketing campaign, thereby optimizing budget and resources.

• Multi-channel integration: Connect with different advertising channels for centralized campaign management.

Marketing Campaign Management

2.2. Powerful CRM

• Comprehensive customer management: Store customer information, interaction history, sales opportunities.

• Process automation: Create automated processes such as sending welcome emails, appointment reminders, order status updates.

• Data analysis: Provide detailed reports on sales performance, helping businesses make informed business decisions.

CRM on Luklak

2.3. Product Delivery: Effective product deployment

• Manage the implementation process: Closely monitor the implementation process of products/services to customers.

• Ensure service quality: Evaluate customer satisfaction after implementation.

Product Delivery

2.4. Customer Support: Excellent customer care

• Manage Support Requests: Record and process customer support requests quickly and efficiently.

• Strengthen customer relationships: Build long-term customer relationships through good customer care

Customer care

2.5. Flexible financial management

• Contract and Invoice Management: Track contracts, create invoices, and manage income and expenses.

• Integrate with accounting software: Connect with accounting software to manage finances in a unified way.

Financial Management

3. Why choose Luklak?

• Nocode/Lowcode: Freely design workflows, no programming skills required.

• Integration: Connect with many other applications, create a unified working ecosystem.

• Automation: Save time, reduce errors and increase productivity.

• Ease of use: Intuitive, user-friendly interface.

• Flexibility: Customize according to the specific needs of each business.

TIn short, Luklak is a comprehensive solution for customer management, helping businesses:

• Revenue growth: Through effective customer management and sales process optimization.

• Enhance customer experience: Provide better customer service, increase customer loyalty.

• Make informed business decisions: Use analytics to make effective business decisions.

Experience CRM for free on Luklak here: