Base Request - a digital solution for approval processes and proposal management

1. Overview

Every day, businesses handle numerous proposals awaiting approval, such as leave requests, requests for late arrivals or early departures, promotions, or salary increases. However, not all organizations have a comprehensive and unified solution to manage these proposals effectively.
Base Request was created to address these challenges. It is an approval management application, a tool that digitizes and optimizes the approval process within businesses, enabling quick and efficient handling of requests and approvals.

2. Key Features

Digitizing the proposal processing workflow

Base Request simplifies the receipt and handling of proposals on a single platform. Instead of managing requests through multiple channels (e.g., SMS, phone, or apps like Zalo or Facebook), all company proposals can now be centralized and processed through this application.
The platform also allows for creating consistent and accessible workflows for processing proposals. For instance, users can design flexible forms for various types of requests, such as leave requests, travel expenses, or contracts. This reduces the hassle of finding templates online and saves managers time from handling random, disorganized proposals.

Comprehensive proposal management

Base Request organizes and categorizes proposals into specific groups, such as HR-related proposals (salary increases, promotions) or administrative proposals (leave requests, early departures). Users can also sort proposals by departments or teams, ensuring a clear, structured approval process. The app enables sequential or simultaneous approvals across departments, saving time. It also facilitates easy reporting and storage of proposal data, allowing users to export grouped proposals into Excel files.

Transparent information and decision-making

Base Request makes it easier for businesses to define tasks and responsibilities for individuals. Its intuitive interface provides all necessary information for approvers to make decisions, such as approving, rejecting, or forwarding requests.
The software assigns each proposal to the correct handler, clarifies responsibilities, and enhances transparency in management. Employees no longer need to wonder who is handling their proposals, as the process is explicitly outlined.

Improved proposal handling efficiency

Developers continually enhance Base Request, adding features like in-app communication, file attachments, and commenting on proposals. Users can also search for submitted or processed proposals quickly using smart filters. The platform integrates seamlessly with other applications in the Base.vn ecosystem, such as Base WeWork, Base HRM+, and Base Workflow, to optimize business operations.

3. Pricing

Base Request offers four pricing plans to cater to different user needs:

• Starter Plan: 600,000 VND/month, supporting up to 30 accounts.
• Growth Plan: 1,200,000 VND/month, supporting up to 60 accounts.
• Business Plan: 1,200,000 VND/month + 20,000 VND per additional account (for accounts above 60), ideal for businesses with over 60 accounts.
• Enterprise Plan: Contact for customized pricing.

Users must pay for at least 12 months upfront, with an average cost of only 20,000 VND per account—a small price for the valuable features offered by Base Request.

Additionally, Base Request is included in Base.vn's Digital Workspace suite, available in three packages:

• Basic: 79,000 VND/account/month.
• Advance: 119,000 VND/account/month.
• Premium: 149,000 VND/account/month.

Each plan requires at least 30 accounts and annual payment. Other Base.vn solutions include Employee Happiness, Digital Transformation, and Financial Management, which businesses can explore to find the most suitable and cost-effective option.

4. Drawbacks

Base Request is part of the Base.vn ecosystem, which comprises several interdependent software applications. Its full potential is realized when used alongside other Base.vn platforms. However, its integration with external applications remains limited, such as exporting only the 1,000 most recent records to Excel.

As a relatively new product, Base Request has some shortcomings. For example, the mix of Vietnamese and English in the menu can be confusing, and proposal templates are not very diverse. The app also requires users to input many fields when creating new proposals, which can be time-consuming for batch submissions.

5. Suitable Users

While reasonably priced, Base Request may not appeal to all businesses. It is best suited for small and medium-sized enterprises in Vietnam, especially those already using Base.vn platforms and seeking better solutions for managing proposals, streamlining workflows, and enhancing transparency.

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6. Conclusion

Base Request focuses on digitizing the proposal-handling process, promoting transparent information management, and improving efficiency for both employees and managers. It is an option worth considering for businesses already utilizing Base.vn applications. If you're interested, click the button below to try it out or contact BENOCODE for detailed consultation and implementation support.