Zoho CRM is considered an optimal customer management solution with affordable price, friendly interface and many flexible features. However, the free version is limited and some settings need improvement.
— Verdict
Friendly, professional interface. Support users to customize the interface as desired. Convenient for managing customer databases. Effective data filtering tool. Reasonable price. Detailed authorization with multiple user levels, even create portals for outsiders to access Integrate Zoho ecosystem including dozens of apps such as Zoho Social, Zoho Creator, Zoho Cliq
— Pros
- Friendly, professional interface.
- Support users to customize the interface as desired.
- Convenient for managing customer databases.
- Effective data filtering tool.
- Reasonable price.
- Detailed authorization with multiple user levels, even create portals for outsiders to access
- Integrate Zoho ecosystem including dozens of apps such as Zoho Social, Zoho Creator, Zoho Cliq
— Cons
- Loading speed is a bit slow
- Some features are difficult for beginners to master, such as setting up sales pipeline, setting parameters.
- The free version has many limited features such as not allowing to create reports, no Zia assistant.