AI
Dialogflow
Dialogflow is a well-known platform for anyone frequently “crafting” chatbots. Developed by Google, it is highly regarded for its outstanding features that make it easy for users of all levels to deploy efficient chatbots.
Overview
Dialogflow is a well-known platform for anyone frequently “crafting” chatbots. Developed by Google, it is highly regarded for its outstanding features that make it easy for users of all levels to deploy efficient chatbots.
Advantage
Advanced AI and NLP technology.
Multilingual support (including Vietnamese).
Flexible integration with multiple channels.
Excellent free plan, affordable paid options.
Defect
Difficult to control conversation flow.
Requires technical knowledge for chatbot integration.
Not easy to personalize conversations.
Struggles with synonyms and hyponyms.
Overview