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Zoho CRM

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Zoho CRM is considered an optimal customer management solution with affordable price, friendly interface and many flexible features. However, the free version is limited and some settings need improvement.
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Overview

Zoho CRM is considered an optimal customer management solution with affordable price, friendly interface and many flexible features. However, the free version is limited and some settings need improvement.
Advantage

  • Friendly, professional interface.

  • Support users to customize the interface as desired.

  • Convenient for managing customer databases.

  • Effective data filtering tool.

  • Reasonable price.

  • Detailed authorization with multiple user levels, even create portals for outsiders to access

  • Integrate Zoho ecosystem including dozens of apps such as Zoho Social, Zoho Creator, Zoho Cliq

Defect

  • Loading speed is a bit slow

  • Some features are difficult for beginners to master, such as setting up sales pipeline, setting parameters.

  • The free version has many limited features such as not allowing to create reports, no Zia assistant.

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Asana

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Asana is an online work management software that helps organize tasks scientifically and optimize work efficiency. Especially with the support of AI technology, Asana automates processes, connects work with goals and promotes easier and more effective teamwork.
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Overview

Asana is an online work management software that helps organize tasks scientifically and optimize work efficiency. Especially with the support of AI technology, Asana automates processes, connects work with goals and promotes easier and more effective teamwork.
Advantage

  • Easy to use with a simple, intuitive interface.

  • Supports effective communication and collaboration within teams.

  • Flexible integration with over 200 popular applications.

  • Supports remote working via convenient mobile applications.

  • Free for individuals and small groups with many basic features.

Defect

  • No Vietnamese support yet

  • No internal time tracking feature.

  • Lacks complex visualization tools like mind maps.

  • Not optimized for working with external clients

  • Complicated and not suitable for small teams or simple projects.

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Monday.com

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Let’s envision an ideal working style for your team – what would it look like? BENOCODE introduces Monday.com – a cloud-based Work OS platform – offering businesses of all sizes and industries the flexibility and power to optimize their workflows.
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Overview

Monday.com is a cloud-based Work OS platform that helps teams quickly create applications and workflows. Launched in 2014, it has become a popular tool for work and project management. Monday.com connects departments within an organization into a centralized workspace, enabling users to build automated processes, custom applications, and flexible work systems.
Advantage

  • User-friendly interface, easy to navigate.

  • Flexible customization, no coding required.

  • Easily scalable with robust security.

  • Smart automation to reduce repetitive tasks.

  • Suitable for various industries, meeting diverse needs.

  • Dedicated support with rich resources.

Defect

  • High costs, increasing with the number of users.

  • Free plan lacks many features.

  • Absence of built-in internal messaging tools.

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Zoho Bigin

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Zoho Bigin is a simple and easy-to-use CRM software that helps small and medium-sized businesses optimize their sales processes. With its intuitive interface and useful features, Zoho Bigin helps you manage customers, sales opportunities, and tasks effectively.
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Overview

Zoho Bigin is a simple and easy-to-use CRM software that helps small and medium-sized businesses optimize their sales processes. With its intuitive interface and useful features, Zoho Bigin helps you manage customers, sales opportunities, and tasks effectively.
Advantage

  • Simple, easy-to-use interface

  • Affordable pricing

  • Efficient pipeline management

  • Integrated with the Zoho ecosystem

  • Powerful mobile apps

Defect

  • Lacks many advanced features such as group chat, creating group calendars, sending files, etc.

  • Limited customization capabilities

  • Limited third-party integrations

  • Lack of in-depth analysis and reporting tools.